Performance Co-Ordinator.

About Us.

Yango is a proudly independent full-service media and communications agency. We stay on the cutting edge of media to deliver client-centric solutions – from our product offering, to providing strategic recommendations and beyond. Delivering on our client’s needs and helping solve their business problems is at the core of what we do. Being a fully Aussie owned  business with a true entrepreneurial spirit allows us to be incredibly agile in leading a fast-paced industry and finding solutions for our clients to help them grow.

We are different to our competitors because we were born as a digital agency, it is in our DNA. We have taken what we have learnt from planning and executing digital campaigns and apply that thinking more broadly across the media and communications spectrum. Data and technology underpin our approach, we factor this into our strategy and planning with a view on how this translates into business success metrics. We put customer experience first, considering the role of each touchpoint and how they interact with a brand, including both digital and non-digital experiences.

Team Perks.

  • Flexible Working
  • Fun Office with Amenities
  • Mental Health and Wellness Package
  • Annual Adventure
  • Parental Leave Program

 

Role Overview.

This entry level position is a critical support role within the product stream. Day to day, you will analyse and interpret campaign data within media publisher platforms and via our proprietary platform Rubii, to assist you in the preparation of mid and post campaign client reporting. You will also assist in setting up and managing campaigns as well as undertaking a wide variety of duties supporting the team across client service, campaign implementation and optimisation, data analysis, finance, events and marketing, industry/product research, and the creation of best practice documents and templates.

This is a fast paced and dynamic role, where you will be constantly learning and growing. As part of a high-performing team, you seek to deliver excellence in all that you do and are surrounded by like-minded individuals.

Role & Responsibilities.

Product

  • Support the Product stream as and when required.
  • Assist with the development of case studies for successful client campaigns.
  • Assist in the development of open and collaborative working relationships with media and technology partners.
  • Adhere and help to develop agency best practice relating to product and process.
  • Assist with the evolution of existing product and development of products and process.
  • Assist with maintaining Yango’s wider data/publisher/technology relationships.
  • Attain relevant industry qualifications (including but not limited to Google Partners) and ensure maintenance of qualifications ongoing.
  • Collaborate with the Client Solutions stream to deliver positive client outcomes.

Client

  • Assist with reporting across the business as and when required.
  • Accurately manage campaign implementation budgets and appropriate pacing.
  • Contribute as needed to client meetings, always arriving promptly on time.
  • Capture and distribute notes from client meetings in a timely manner.
  • Assist the team in the creation and execution of media campaigns, including but not limited to the creation of audiences, targeting parameters, optimisations, etc.
  • Assist with the trafficking of creative and live reporting, including tag management and creation.
  • Support the team in campaign setup and management, including the processing of bookings.
  • Conduct daily analysis of campaign delivery and performance, including internal tracking and reporting.
  • Assist in the creation of presentations and best practice documents, such as campaign strategy development, proposals and post-campaign reports.

Internal

  • Demonstrate the Yango values – “What’s the +1?”, Agile Learners & Doers, Taking Care, Simplifying the Complex.
  • Actively participate in the +1 University training program, learning and developing new skills in the process.
  • Work in collaboration with the Product Stream and the Client Solutions Stream to deliver on shared objectives.
  • Ensure clear lines of communications are kept open between Client Solutions and Product streams.
  • Communicate effectively with line manager and other team members.
  • Demonstrate usage and adherence to agency processes and tools, including the correct usage of brand templates and the agency response framework.
  • Attend and actively participate in media publisher presentations.
  • Contribute to making Yango a better place to work through participation in agency initiatives relating to talent, culture, collaboration and quality work output.

Commercial

  • Assist with the monitoring and delivery of campaign margin where necessary, ensuring that this remains within acceptable parameters across the business.
  • Assist to monitoring the distribution of product, channel, and platform revenues.
  • Assist with billing when necessary.
  • Support in the delivery of commercial targets across the team.

New Business

  • Support on new business pitches as and when required.

KPIs.

The following KPIs are the minimum requirements of this role. Your line manager will work with you to tailor bespoke KPIs that address your individual learning and development needs.

Product

  • Assist with the development of 1 x case study per quarter.
  • Assist with communicating with publisher/technology/data partners.
  • Develop your understanding of media best practice and provide suggestions as to how we can improve this if necessary.
  • Attain relevant Yango publisher/technology/data partnership program certifications (e.g. Google Partners, TTD Academy, etc.) and ensure that these do not expire.

Client

  • Assist the client streams with client communication (including meetings, presentations, education, etc.).
  • Assist the client streams with delivering best practice performance media campaigns for clients.
  • Assist with developing client strategies and responses to brief.
  • Capture and distribute notes from client meetings within 1 business day.

Internal

  • Embody the Yango values – “What’s the +1?”, Agile Learners & Doers, Taking Care, Simplifying the Complex – and in doing so inspires others.
  • Demonstrate how you have actively contributed to the improvement of Yango’s culture, creating positive outcomes for the business.
  • Attend 90% of +1 University training sessions.
  • Actively participate and present in all group training assignments.
  • Attend 90% of media publisher/technology presentations.

Commercial

  • Assist with accurately managing campaign delivery, margins, and budgets.

New Business

  • Provide support on at least 1 new business pitch per year.

Qualifications.

  • Given this is an entry level position, there is no prior work experience requirement.
  • Tertiary education in a related field (e.g. Advertising, Commerce, Business, Marketing) is preferred but not mandatory.
  • Knowledge of current media and communication trends, with an understanding of how these might apply to our agency as well as our clients’ business.
  • Demonstrated ability to collaborate and work well as part of a team.
  • Good communication skills, both written and verbal.
  • Strong mathematical skills, with ability to manage budgets and derive insights from data.
  • Basic understanding and use of business software, such as Microsoft suite, particularly Excel and Google Docs.

Expectations of You.

  • Dynamic and proactive, you bring positive energy and a can-do attitude to your role.
  • Developing presentation and communication skills with the objective of being able to successfully communicate their opinion with key stakeholders both internal and external.
  • Well organised with strong attention to detail and numeracy skills.
  • Ability to multi-task and manage the potential competing priorities of multiple clients.
  • Good strategic, analytical and creative problem solving skills.
  • Demonstrate a keen interest in our industry through participation in learning and development opportunities, including those offered by the IMAA.
  • Focused on continual self-development, actively seeking constructive feedback and modifying behaviour if required.
  • Maintain client and business confidentiality, with an understanding of the appropriate information sharing boundaries.

Salary & Benefits.

TBC based on candidate

To Apply.

Send a CV and introductory email to robert@yango.com.au